Even if your journey comes to a premature end, the comprehensive MINI Roadside Assistance is always there to get you back on track: and "always" means just that: our hotline is available 24 hours a day, 365 days a year. Better yet, if you have a NZ new MINI and it is within 3 years old, you receive free Roadside Assistance.

MINI Accident Hotline: 0800 800 268.

National Support 24/7.


  • Accident details are documented quickly by phone
  • The police are informed (if necessary)
  • A free towing service is sent to the scene of the accident (if necessary)
  • Your authorised MINI Garage is informed
  • A replacement vehicle (hire car) is provided (normally covered by your car insurance)
  • Expert advice is provided on how you can reach your destination
  • Initial notification is given to your insurance company

And there's more: once you've recovered from the initial shock, we set about getting your MINI up and running again. It is repaired according to the MINI quality standards, using state-of-the-art technology and diagnosis equipment − and only Genuine MINI Parts. Only then can it be guaranteed that your MINI remains the 100% genuine article.

When you're behind the wheel of your MINI, you're never alone. MINI Roadside Assistance is always on board with you.